Front Desk Officer

Full-time

Description

  • Greet and welcome visitors and clients in a friendly and professional manner.
  • Answer and direct phone calls to appropriate individuals.
  • Assist with administrative tasks, such as filing, photocopying, and data entry.
  • Monitor and maintain office supplies and equipment.
  • Assist with other administrative duties as assigned.
  • Manage inquiries and provide information about the organization’s products or services.
  • Schedule appointments and meetings, and maintain calendars for staff.
  • Receive, sort, and distribute mail and deliveries.
  • Maintain a clean and organized reception area.

Qualifications and Requirements

  • Proven experience in a customer service or administrative role preferred.
  • Excellent communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Attention to detail and accuracy.

Required Skills:

  • Excellent customer service skills
  • Communication and interpersonal abilities
  • Organization and multitasking capabilities
  • Problem-solving skills
  • Computer proficiency
  • Time management and prioritization
  • Positive attitude and teamwork
  • Professionalism and courteousness
  • Attention to detail
  • Adaptability and flexibility
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