Full-time
TeamAce Limited
Job Summary
As our Junior IT Support, you will be responsible for providing basic technical assistance to end-users, managing IT assets, and ensuring our IT infrastructure’s efficient operation.
Responsibilities
- Provide first-line technical support to end-users through phone, email, or in-person communication.
- Troubleshoot and resolve hardware, software, and network issues promptly.Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
- Assist with the setup and configuration of software applications and operating systems.
- Perform routine maintenance tasks such as system updates, patches, and backups.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
- Minimum of 2 years of experience in IT support roles.
- Proficiency in troubleshooting hardware, software, and network issues.